Address Dubai Mall

I recently had the pleasure of staying at the Kempinski Central Avenue in Dubai, and I must say, the experience exceeded all expectations. From the moment I arrived, the service was impeccable and the atmosphere exuded luxury and comfort. The location is ideal—right in the heart of Downtown Dubai, with direct access to Dubai Mall and stunning views of the Burj Khalifa. The rooms are spacious, tastefully decorated, and well-appointed with everything needed for a truly relaxing stay. What truly made this experience unforgettable, however, was the outstanding hospitality from the staff. I would like to extend my sincere gratitude to Mayar, Marina, and Ayman, whose warmth, professionalism, and attention to detail made me feel incredibly welcome. Each of them went above and beyond to ensure every moment of my stay was perfect, and their personal touches added a sense of genuine care that is rare to find. Thank you to the entire Kempinski Central Avenue team for an exceptional experience—I look forward to returning very soon!

My flight was pathetic and the whole family was tired but as soon we reached Relly made sure everything was in order. The room was ready and she did everything we could ask for. Wonderful to see such a welcoming front desk. It sets up the stay nicely and she's the main reason we keep on coming back as we know we would be well taken care of. Keep up the great work relly

Everything is perfect thank you

I had a wonderful stay at this kempinski during my recent business trip. The location was perfect, just downstairs with access to Dubai Mall from the lobby, which was super convenient. I’d like to give a special mention to the Egyptian lady at the club lounge —unfortunately, I forgot her name, but her warm hospitality truly stood out. She welcomed us with dates and water to break our fasting, a thoughtful and traditional gesture that made us feel at home. Her service was exceptional and genuinely appreciated. The hotel was also accomodating with my request for a late check out, which made a big difference in my travel schedule. Lastly, a big thank you to Maria for her outstanding support throughout my stay. She followed up to make sure everything was smooth and ensured we were well taken care of even after check-in. Also, thanks for the dark chocolate before the checkout. Overall, the service was excellent, the staff was attentive, and the experience was seamless. I would definitely recommend Kempinski Dubai for both business and leisure stays.

The location, the vibes and atmosphere, the service and some of the staff were very helpful.